Disclaimer

24naturals

Last updated: 7 August 2026

Please read this page before buying or using anything from 24naturals. It explains what our products are for, what they are not for, and when to speak to a healthcare professional instead.

1. General information only

Everything published on 24naturals.com — product descriptions, sizing guidance, blog articles and support replies — is general information about comfort and physical support products. It is not medical, diagnostic or therapeutic advice, and it is not a substitute for care from a qualified professional.

2. What we sell

We sell general wellness and everyday support products: compression socks, sleeves and gloves; braces and supports for the knee, ankle, wrist and elbow; back and posture supports; foot care items including insoles and arch supports; cushioned comfort footwear such as everyday sneakers and sandals; and recovery aids including heat wraps and massage tools. They are designed for everyday comfort during work, travel, standing, exercise and rest.

Some recovery items are powered and produce heat. These are ordinary consumer comfort devices, not therapeutic equipment. They are supplied with the manufacturer’s electrical and safety instructions, which must be followed in full and which take precedence over the general guidance on this page.

3. No medical claims

Our products are not intended to diagnose, treat, cure or prevent any disease or medical condition. We make no claim that any item will relieve a symptom, correct a condition, replace prescribed treatment or produce a medical outcome. Where a product page states a compression rating or a material, that is a factual specification, not a promise of a result.

We do not sell prescription products, and we do not supply items that require a prescription or professional fitting.

4. Speak to a professional first

Compression and support products are not right for everyone. Please consult a doctor, physiotherapist or other qualified professional before use if you:

• Have a circulatory condition, including deep vein thrombosis, peripheral arterial disease or severe varicose veins
• Have diabetes, neuropathy or reduced sensation in the affected limb
• Have an open wound, skin infection, dermatitis or a recent fracture
• Have had surgery recently, or are recovering from an injury under professional care
• Are pregnant
• Are buying for a child, or for anyone who cannot fit or remove the item without help

Stop using any item and seek advice if you notice numbness, tingling, discolouration, increased pain, swelling or skin irritation.

5. No professional relationship

Reading this site or corresponding with our support team does not create a doctor–patient or any other professional relationship. Our team can help with sizing, materials, delivery and returns. They cannot advise on whether a product is suitable for your condition, and they will tell you so.

6. Individual results vary

Comfort and fit differ from person to person. Nothing here should be read as a guarantee of a particular experience or outcome.

7. Use as intended

Follow the fitting, wear-time and washing instructions supplied with each item. Do not wear a compression product tighter than the size guide indicates, do not sleep in a product unless the instructions say you may, and replace items once the elastic has lost its shape.

Powered and heated items carry additional rules. Never sleep with a heated product switched on, never use one on skin with reduced sensation, on broken skin, or over an area that is already swollen or inflamed, and never use a damaged unit or cable. Do not exceed the maximum session time printed in the manufacturer’s instructions, and unplug the item after use.

8. External links

Where we link to another site, we do so for convenience. We do not control those sites and are not responsible for their content or accuracy.

9. Limitation of liability

To the extent permitted by law, 24naturals accepts no liability for any loss arising from reliance on the general information published here, or from use of a product otherwise than in accordance with its instructions. This does not affect your statutory consumer rights or our obligations for faulty goods.

10. Questions

If anything on this page is unclear, email support@24naturals.com before you order.